The Korea Herald

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[Best Brand] The Ritz-Carlton, Seoul vows to enhance customer communication

Hotel, Luxury/ The Ritz-Carlton, Seoul

By Korea Herald

Published : Dec. 26, 2013 - 20:45

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Presidential suite at The Ritz-Carlton, Seoul (The Ritz-Carlton, Seoul) Presidential suite at The Ritz-Carlton, Seoul (The Ritz-Carlton, Seoul)
Since its opening in 1995, The Ritz-Carlton, Seoul, has remained a high-end luxury hotel in the capitol city with its signature luxurious interior, attentive service and comfort. It has established a new concept in the hotel industry through its unique service methods, using service of the highest quality and a revolutionary management philosophy to continue a tradition established a century ago.

Located in the heart of Gangnam, Seoul’s largest commercial, business and cultural district, the hotel meets the different needs of various customers including business travelers and tourists. The hotel features a total of 375 rooms, including 47 suites. In 2014, The Ritz-Carlton Hotel Company is set to further reinforce its unparalleled service philosophy and brand image based on the “Let Us Stay with You” platform, which was announced three years ago as a new concept for communicating with customers. This has elevated The Ritz-Carlton, Seoul brand platform beyond that of ordinary hotels, evoking unforgettable, lifelong memories, beautiful facilities and special moments. Services provided by highly skilled and attentive concierge staff, housekeeping personnel, sommeliers and other Ritz-Carlton staff create unique and special memories for discerning global travelers, the hotel said.

The hotel is also fully equipped with an indoor swimming pool, an outdoor golf range and a fitness club. The fitness club, renovated recently, offers the best workout programs to meet the needs and conditions of each guest, state-of-the-art fitness equipment and different exercise programs, including yoga and special stretching sessions that are led by professional trainers.

Other facilities include five ballrooms and two meeting rooms, all equipped with an advanced simultaneous interpretation system as well as a sound and lighting system. The Ballroom, totaling 1,449 square meters in area, boasts the capacity to host 500 guests and a variety of events from banquets to seminars.

Opera Weddings, a special service offered exclusively by The Ritz-Carlton, Seoul, use both the Grand Ballroom and the hall above with a circular banister overlooking the room, creating a two-floor event that can accommodate more than 600 guests and a moving wedding experience infused with grandeur and class. Music fills the space, from floor to ceiling, creating a dramatic sensation, while warm sunlight filling the halls through the solid glass walls adds yet another layer of grace.

For more information about the hotel call (02) 3451-8000.