Most Popular
-
1
Dongduk Women’s University halts coeducation talks
-
2
Defense ministry denies special treatment for BTS’ V amid phone use allegations
-
3
OpenAI in talks with Samsung to power AI features, report says
-
4
Russia sent 'anti-air' missiles to Pyongyang, Yoon's aide says
-
5
Two jailed for forcing disabled teens into prostitution
-
6
Trump picks ex-N. Korea policy official as his principal deputy national security adviser
-
7
South Korean military plans to launch new division for future warfare
-
8
S. Korea not to attend Sado mine memorial: foreign ministry
-
9
Kia EV9 GT marks world debut at LA Motor Show
-
10
Gold bars and cash bundles; authorities confiscate millions from tax dodgers
Kookmin Bank to compile feedback on expat banking
By Son Ji-hyoungPublished : April 12, 2017 - 17:00
Kookmin Bank launched a group to help the company gather feedback from its expat customers Wednesday.
The group is made up of 12 expats, non-Korean online community users and bloggers. It is expected to compile feedback from the foreign customers of Kookmin Bank for a year. An event to celebrate its launch took place at the main branch of Kookmin Bank in Myeong-dong, Seoul, Wednesday.
The group is made up of 12 expats, non-Korean online community users and bloggers. It is expected to compile feedback from the foreign customers of Kookmin Bank for a year. An event to celebrate its launch took place at the main branch of Kookmin Bank in Myeong-dong, Seoul, Wednesday.
The move comes in line with the launch of an in-house department for international customers by teaming up with the Seoul Metropolitan Government in June 2016, when the number of expats in Korea topped 2 million. The department has expanded services for expats, such as installment savings accounts and credit cards offering discounts at department stores and discount stores.
This is the first time a Korean banking institution is seeking to improve customer service for expats by receiving feedback directly from foreigners, according to the bank.
By Son Ji-hyoung (consnow@heraldcorp.com)
This is the first time a Korean banking institution is seeking to improve customer service for expats by receiving feedback directly from foreigners, according to the bank.
By Son Ji-hyoung (consnow@heraldcorp.com)
