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지나쌤

Widow harassed by Telstra over husband’s phone account

By ABC NEWS (Australia)

Published : Oct. 2, 2024 - 17:07

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There are calls to close a gap in consumer protections for phone and internet customers to prevent grieving families being unnecessarily harassed by their provider after the death of a loved one. It follows an investigation by the industry regulator, which found Telstra had caused considerable anguish for bereaved families including one widow who was repeatedly contacted for nine years.

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